Email and WebMail

If I lose my network connection while composing a message/reply in LPL WebMail, can I recover my composition?

If you've lost your connection and then click "Save Draft", your draft will be lost after you close the Compose window, since your browser cannot write to your drafts folder, which is stored under your home directory on the mail server.

Therefore, if you lose your modem or internet connection while you are composing a message or a reply:

Where does a draft of a reply go when I click "Save Draft" in LPL WebMail?

When you save a draft while composing a message in LPL WebMail, the draft goes to your drafts folder. You can see your drafts by clicking on the dark blue rectangular button just above the LPL logo on the left margin of your browser window. By default, this button is set to "INBOX". Clicking this button will give you a list of your folders. Select "drafts" from this list to see the entries that are in your drafts folder. You can then click on a draft to see its content, then click on "Resume" above the message to resume composing the draft. 

How do I tell the LPL spam filter to always tag messages from certain senders as spam (create a blacklist)?

ssh to an LPL solaris server 
Use your favorite editor (e.g., vi or pico) to edit this file: 
/home/yourusername/.spamassassin/user_prefs 
and add a "blacklist_from sender-address" line for each address or class of addresses.

Here are a few examples:

blacklist_from somespammer@spamsite.com 
blacklist_from anotherone@spam.domain.edu 
blacklist_from *@spamalot.com

How do I prevent the spam filtering of messages from certain senders (create a whitelist)?

If you find messages in your spam folders that should not have been filtered (false positives), you can prevent messages sent from the sender of those messages from being filtered in the future as follows:

ssh to an LPL solaris server 
Use your favorite editor (e.g., vi or pico) to edit this file: 
/home/yourusername/.spamassassin/user_prefs 
and add a "whitelist_from sender-address" line for each address or class of addresses.

Here are a few examples:

Where does my filtered spam go?

The LPL spam filter delivers filtered spam to your mail/probably-spam and mail/almost-certainly-spam folders. All other messages are delivered to your inbox as usual. You will probably need to subscribe to these two folders to see them with your mail client program. In most email client programs (e.g., Thunderbird, Outlook), you'll click File->Subscribe to do this. For help with this, please send email to sys (LPL Systems Staff) with a subject line of "spam folder config".

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