How do I find my spam folders?

Your LPL email client must use IMAP (not POP) in order for you to see your spam folders. If you are a POP user, please contact LPL Systems Staff to have your mail converted to IMAP, or to have your spam filter disabled. If you don't know what IMAP and POP are, contact LPL Systems Staff (or use google) to find out.

To access your spam folders in pine:
ssh to hindmost and run pine. You will see the almost-certainly-spam and probably-spam folders in your list of folders (from the Main Menu, type L to see the folder list).

Below are instructions for Mozilla Thunderbird, Netscape, and MS Outlook users. The procedure for other GUI mail clients is similar. If you need more help, please contact LPL Systems Staff.

To access your spam folders in Mozilla Thunderbird or Netscape Mail:

Click File->Subscribe

If your mail client is configured to find your folders under /home/yourusername/mail, you'll see entries for your spam folders in the list.

If not, you'll probably see an entry called mail.
Click on the little arrow next to that and you'll see two spam folder entries.

In either case:

Click on the dot to the right of each entry, changing it to a check mark.
Then click on each spam folder entry to highlight it.
Click the Subscribe button for each spam folder entry.
Click ok or apply then ok.
You should now see your spam folders in the folder list or under mail in the list.
You might need to minimize and maximize your folders list.
(Click - and + next to your imap tree on the mail client gui).

To access your spam folders in MS Outlook:

Click on Tools (top-center of the Outlook window).
Click on IMAP Folders.
Click on the All tab.
Click on the Query button.
Click the almost-certainly spam entry in the list.
Click on the Subscribe button.
Click on the probably-spam entry in the list.
Click on the Subscribe button.
Click Apply.
Click OK.
You should now see your spam folders in the folder list or under mail in the list.
You might need to minimize and maximize your folders list.
(Click - and + next to your imap tree on the mail client gui).