How do I get immediate help for a computer systems emergency?

To get help in an emergency, please call or visit the LPL Central Computing Systems Staff at: 
Joe Gotobed Cell (520) 631-2138 Room SS-440
John Pursch Cell (520) 631-2200 Room SS-201

If it's not an emergency, please send email to the Systems Help Email Hot Line sys .

How do I use email at LPL?

After you have obtained an LPL user account from LPL Systems, you may use LPL email in one of the following ways:

  • Set up and use an LPL email client on your desktop/laptop, as follows:
    < >Windows and Mac users can download and install Thunderbird, unless they prefer Outlook or Mac Mail.

    Sun and Linux users should find that Thunderbird is already installed on their system.

    Click here to learn how to set up your LPL email client.

    Solaris command-line users can use pine or mailx after ssh-ing to shell (no setup required).

    Login to LPL WebMail

For best performance, LPL Systems recommends that you set up and use an email client on your desktop/laptop. 
LPL WebMail is primarily intended for use when you do not have access to your own system.

How do I change my LPL password?

To change your LPL password:

  • 1. Choose a strong password that you have not used elsewhere.
    < >A strong password is at least 8 characters long, containing a mix of:

    Lowercase letters [a-z]

    Uppercase letters [A-Z]

    Numerals [0-9]

    Non-alphanumeric characters (!@#$%^&*()_+|~{}[]:";'<>,.?/)

    A bad password is:

    A word that is found in a dictionary (regardless of language).

    Your birthday, phone number, address, license plate, relative's name, etc.

    Identical to your computer id or your name.

    Words or names from Sci-Fi or fantasy books or movies.

    2. Use Secure Shell (SSH) to login to and run the UNIX passwd command.

    • Mac users, click here for details.
    • Windows users, click here for details.
    • Solaris or Linux users, click here for details.
What types of computers are available at LPL?

LCS Unix Workstations, MACs, and Windows PCs can be found in rooms 331 and 429a. The Unix Workstations are Sun machines running Solaris with common administration of usernames & passwords.

What kind of printers and other peripherals are available at LPL?

There are black-and-white and color printers for LPL public use in Kuiper Space Sciences room 331.

Location Queue Name(s) Printer Type Output Type IP Address
Room 331 hp4300-331 / hp4300-331-dup black-white single-sided / duplex
Room 331 hp4600-331 / hp4600-331-dup color single-sided / duplex
Room 331 hp3525-331 / hp3525-331-dup color single-sided / duplex
Room 444 (hall) hp3525-444 / hp3525-444-dup color single-sided / duplex

To print duplex from a Solaris machine, use the appropriate -dup queue. To print duplex from a Windows PC, use the Print/Print Setup/Print Preview GUI to select double-sided printing.

The Windows-PC in room 331 has an attached flatbed scanner & OCR software for digitizing paper documents.

Other centralized peripherals are located in the main LCS computer room and support offices (444/446). They are attached to Unix servers. For more information on these devices, please contact sys.

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