Email and WebMail

How do I configure my LPL email client to use SSL for incoming mail?

When you begin using your modern graphical email client program (e.g., Thunderbird, Mac Mail, Outlook), it will present a series of setup screens. When prompted, fill in the following values:

  • Account type = IMAP (not POP).
  • Name = your-first-name your-last-name (e.g., Jane Doe)
  • Email address = your-lpl-username@lpl.arizona.edu (e.g., jdoe@lpl.arizona.edu)
  • Incoming server = hindmost.lpl.arizona.edu
  • Incoming username = your-lpl-username (e.g., jdoe)
  • Outgoing server = hindmost.lpl.arizona.edu (this might not be an option at this point in the setup)
  • If prompted for security settings:
    • Use SSL on port 993 for incoming (or just SSL for Mac Mail)
    • Use TLS on port 587 for outgoing (or just SSL for Mac Mail)

Then use the instructions below to configure your email client to use IMAP with SSL.

After that, click here to configure your email client to use TLS to send mail.

Outlook 2000 (Windows)

  • Click the Tools menu and select Accounts.
  • Set the Incoming mail server name to hindmost.lpl.arizona.edu
  • Click the Mail tab and highlight the email account you wish to change.
  • Click Properties.
  • Click the Advanced tab.
  • Check the box next to "This server requires a secure connection (SSL)" for the Incoming server.
  • Set the Incoming port number to 993 (or 995 for POP).

Outlook 2003 (Windows)

  • Start Outlook 2003.
  • Click the Tools menu and select E-mail Accounts.
  • Select View or change existing email accounts.
  • Click Next.
  • Highlight the email account you wish to edit.
  • Click Change.
  • Set the Incoming mail server name to hindmost.lpl.arizona.edu
  • Click More Settings.
  • Click the Advanced tab.
  • Check the box next to "This server requires an encrypted connection (SSL)" for the Incoming server.
  • Set the Incoming server port number to 993 (or 995 for POP).
  • Do not check the box next to "Use Secure Password Authentication". Uncheck it, if necessary.
  • Click OK.
  • Click Next.
  • Click Finish.

Outlook 2007 (Windows)

  • Start Outlook 2007.
  • Click the Tools menu and select Options.
  • Click the Mail Setup tab.
  • Click the Send/Receive button.
  • Click the Edit button.
  • Click the Account Properties button.
  • Click the Advanced tab.
  • Under Incoming Server, select SSL next to "Use the following type of encrypted connection".
  • Set the Port number automatically to 993 (or 995 for POP).
  • Do not check the box next to Use Secure Password Authentication. Uncheck it, if necessary.
  • Click OK.
  • Click OK.
  • Click Close.
  • Click OK.

Outlook 2010 (Windows)

  • Start Outlook 2010.
  • Click the File tab.
  • Click the Account Settings button.
  • Click the "Add or remove accounts or change existing connection settings" button.
  • Click on the account that you wish to change.
  • Click the Change button.
  • Set the Incoming mail server to hindmost.lpl.arizona.edu
  • Uncheck the box next to "Require logon using Secure Password Authentication (SPA)".
  • Click the More Settings button.
  • Click the Advanced tab.
  • Under the "Incoming server (IMAP)" line, select SSL next to "Use the following type of encrypted connection".
  • Next to "Incoming server (IMAP)", set the number to 993.
  • In the "Root folder path" field, type "mail" (without quotes).
  • Click OK.
  • Click Next.
  • If you see a pop-up saying "The server you are connected to is using a security certificate that cannot be verified":
    • Click View Certificate.
    • Click Install Certificate.
    • Click Next, Next, Finish, OK, OK, Yes.
  • Click Finish.
  • Click Close.

Outlook Express

  • Start MS Outlook Express.
  • Click the Tools menu and select Accounts.
  • Select the appropriate account.
  • Click Properties.
  • Click the Servers tab.
  • Set the Incoming server name to hindmost.lpl.arizona.edu
  • Click the Advanced tab.
  • Check the box next to "This server requires a secure connection (SSL)" for the Incoming server.
  • Click OK.
  • Click Close.

Thunderbird 2.x (Windows)

  • Start Thunderbird.
  • Click "Tools".
  • Click "Account Settings".
  • From the left pane under Account Settings, select Server Settings.
  • In the Security and Authentication box under "Use secure connection", click on SSL.
  • Make sure the "Use secure authentication" box is not checked.
  • Click the "Advanced" button.
  • In the "IMAP server directory" field, type "mail" (without quotes).
  • Uncheck the "Show only subscribed folders" box.
  • Click OK.
  • From the left pane under Account Settings, select Outgoing Server (SMTP).
  • Click Edit.
  • In the Security and Authentication box, under "Use secure connection", click on TLS.
  • Click OK.

Thunderbird 3.x (Windows)

  • Start Thunderbird.
  • Click "Tools".
  • Click "Account Settings".
  • Click "Server Settings".
  • Set the "Server Name" to hindmost.lpl.arizona.edu
  • Set "Connection Security" to "SSL/TLS".
  • Set "Authentication Method" to "Normal password".
  • Set "Port" to 993.
  • Click the "Advanced" button.
  • In the "IMAP server directory" field, type "mail" (without quotes).
  • Uncheck the "Show only subscribed folders" box.
  • Click OK.
  • Click OK.

Thunderbird 2.x (Mac OS 10.x)

  • Start Thunderbird.
  • Click "Tools".
  • Click "Account Settings".
  • Click "Server Settings" (in the left side of the window).
  • Under "Server Settings", check "Use secure connection (SSL)".
  • Click the "Advanced" button.
  • In the "IMAP server directory" field, type "mail" (without quotes).
  • Uncheck the "Show only subscribed folders" box.
  • Click OK.
  • Click OK.

Thunderbird 3.x (Mac OS 10.x)

  • Start Thunderbird.
  • Click "Tools".
  • Click "Account Settings".
  • Click "Server Settings".
  • Set the "Server Name" to hindmost.lpl.arizona.edu
  • Set "Connection Security" to "SSL/TLS".
  • Set "Authentication Method" to "Normal password".
  • Set "Port" to 993.
  • Click the "Advanced" button.
  • In the "IMAP server directory" field, type "mail" (without quotes).
  • Uncheck the "Show only subscribed folders" box.
  • Click OK.
  • Click OK.

Netscape

  • Start Netscape.
  • Click the Edit menu and select Mail and Newsgroup Account Settings.
  • Under your email account, click on Server Settings.
  • In the right pane, enable Use Secure connection (SSL).
  • Click OK.

Entourage 2004

Note: Entourage supports Secure Sockets (SSL) beginning with version 2004 (Version 11.1). 
If you are running a version older than 2004, you must upgrade Entourage to enable SSL.

  • Start Entourage.
  • Choose Tools, then choose Accounts.
  • Highlight the account to edit and click Edit.
  • Click the Account Settings tab.
  • Under "Receiving Mail", click on "Click here for advanced receiving options".
  • Check the box next to "This IMAP service requires a secure connection (SSL)"
  • Click Close.
  • Click OK.
  • Exit Entourage and reopen Entourage.

OS X Mail Client (Mac Mail) IMAP

  • In OS X Mail, click Mail, then Preferences.
  • Click the Account tab. The Account Information window appears.
  • Set the Incoming Server name to hindmost.lpl.arizona.edu
  • Click the Advanced tab.
  • Check the box next to "Use SSL".
  • Set the Port number to 993.
  • In the IMAP Path Prefix field, type "mail" (no quotes).
  • Close the Account Preferences Account window.
  • Choose Save when prompted.
  • Quit Mac Mail.
  • Reopen Mac Mail.

OS X Mail Client (Mac Mail) POP

  • Open Mac Mail.
  • Click Mail.
  • Click Preferences.
  • Click the Account tab. The Account Information window appears.
  • Set the Incoming Server name to hindmost.lpl.arizona.edu
  • Click the Advanced tab.
  • Check the box next to "Use SSL"
  • Set the Port number to 995.
  • Close the Account Preferences Account window.
  • Choose Save when prompted.
  • Quit Mac Mail.
  • Reopen Mac Mail.

Android/Droid IMAP

Android/Droid users: click here for instructions.

Eudora, Pegasus, and Pine

Eudora, Pegasus, and Pine Users: Please contact LPL Systems for assistance.

How do I configure my LPL email client?

When you begin using your modern graphical email client program (e.g., Thunderbird, Mac Mail, Outlook), it will present a series of setup screens.

If you are creating an account on Thunderbird or Mac Mail for the first time, 
your mail client program will try to configure your incoming and outgoing settings automatically. 
Its guesses will be wrong, so just click Manual Setup and enter the values given below.

Fill in the following values:

  • Account type = IMAP (not POP).
  • Name = your-first-name your-last-name (e.g., Jane Doe)
  • Email address = your-lpl-username@lpl.arizona.edu (e.g., jdoe@lpl.arizona.edu)
  • Incoming server = hindmost.lpl.arizona.edu
  • Incoming username = your-lpl-username (e.g., jdoe)
  • Outgoing server = hindmost.lpl.arizona.edu (this might not be an option at this point in the setup)

Then click here to configure your email client to use IMAP with SSL to read mail.

Then click here to configure your email client to use TLS to send mail.

Where do I find info on maintaining my mailing list (Majordomo)?

Please contact sys for help in maintaining mailing lists. 

How do I get a mailing list created (Majordomo)?

To have a mailing list created on the LPL network, please send an email to sys with a subject of "list create request". Include the following information in the message body:

  • List name
  • List description
  • List owner's email address
  • Email addresses of list members
How do I access archived mailing list messages (Majordomo)?

To read the content of archived messages:

  • First send a message with "index marzsat" in the body to see the 
    list of messages.
  • Then send a message with "get marzsat log.xxxx" in the body to have 
    majordomo email you the archived message you'd like to see.

We plan to install majorcool (a web-based command interface for list maintainers and users) and web-based archive software for reading the archive. For now, please use the majordomo commands to access the archive. 

Where do I find information on using mailing lists (Majordomo)?

Please contact the LPL Central Computing Staff if you have any questions. 

Pine hangs when run after logging in to LPL remotely via SSH from my Apple PC. What's wrong?

Check your TERM environment variable setting in your LPL UNIX terminal window. If it's "ascii", that will cause pine to hang. Set it to "vt100" and restart pine. In csh:

% setenv TERM vt100 
% pine 

How do I read Microsoft Word email attachments in UNIX mail?

UNIX LPL WebMail: Click on the message to read it, then click on the attachment hyperlink (not the diskette or MS Word icons) to view the text version of the attachment.

UNIX Pine: Read the message, use the V and S commands to save the attachment to your UNIX home directory, then use the antiword command to display the saved file in text format (% antiword saved_filename).

UNIX dtmail: Double-click on the message to display it in a window, use the Attachments pull-down menu on the message window to save the attachment to a file, then use the antiword command to display the saved file in text format (% antiword saved_filename).

UNIX mail or mailx command-line: Read the message, use the "s" command to save the message to your UNIX directory, use munpack to extract/convert the attachment, and use antiword to display it in text format.
For example, if you saved the message to "saved_message", you would type the commands given in blue (command output is in green): 

% /opt/sfw/bin/munpack < saved_message
munpack: reading from standard input
Memo_to_Atmospheric_Sciences.do (application/msword)

% antiword Memo_to_Atmospheric_Sciences.do | more
(text of the MS Word attachment appears) 

Accessing antiword: On LPL UNIX machines, the antiword executable is /opt/lpl/bin/antiword, which is in most people's PATH when they login. If you cannot invoke antiword from the command line, type "rehash" and try again. If you still cannot invoke it, edit your ~/.cshrc to add /opt/lpl/bin to your path, or contact the LCS staff to have your login path updated.

How do I install and configure Pine on my Windows PC?

To download, install, and test Pine, perform the following steps on your Windows PC.

1) Download and install the Pine package to your Windows PC, as follows: 

If your PC is running Windows NT/2000/XP/Vista, you must be logged in as an Administrator user to install the Pine software, so log out of Windows and log back in as Administrator, if necessary.

Then click here to download the PC-Pine setup program. Save it to your desktop. Double-click on the downloaded file and use the wizard to install PC-Pine.

No reboot is required.

 

2) Create a shortcut for Pine on your desktop.

Use Windows Explorer to navigate to C:\Program Files\Pine.
Right-click on the pine icon (a green tree).
Left-click on Create Shortcut.
A new file will appear at the bottom of the Explorer window's file list.
Left-click on the new Shortcut icon and drag it to the desktop.

 

3) Configure Pine.

Double-click the "Shortcut to Pine" icon on your desktop.
Enter the following configuration information in the pop-up window:

IMAP Server: hindmost.lpl.arizona.edu 
Username: your-username 
Pine will then start. The first time it starts, Pine might not be able to find your mail inbox. It will then ask you for the name of the inbox.

Enter the following: {hindmost.lpl.arizona.edu}INBOX 

You are now be logged into hindmost via Pine. 

For detailed information on configuring Pine, please click here: How to Configure Pine on a Windows PC.

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