Email and WebMail

Outlook Express prevents me from opening email with attachments. How do I fix this?

Outlook Express does not allow all attachments to be saved or opened because it deems them a risk to security. In order to turn this feature off you should:

  1. Click the "Tools" menu
  2. Select Options and then Security
  3. Uncheck the box next to:
    "Do not allow attachments to be saved or opened that could potentially be a virus."
  4. Click OK
I am on travel and my innkeeper's network is blocking outgoing mail. How can I send mail from my laptop?

Some innkeepers and internet service providers prevent you from sending mail by blocking port 25. If you are on travel and cannot send mail from your laptop, you can configure your email client program to use port 587 for outgoing mail, instead of port 25.

How can I achieve optimal LPL email performance?

To maintain optimal LPL email performance, we recommend that users do the following tasks periodically.

  • Trim your inbox

    This will speed the delivery, opening, reading, and moving of messages.
    The easiest approach is to create an IMAP mail folder called inbox_mmddyy and move old messages from the inbox to it.
    Another approach is to create several mail folders for various subject areas and move messages from the inbox to them.
    You can do this with your email client, or LPL Systems staff can do this for you.

    If you use Thunderbird, you can display the size of each message in your inbox and sort the messages by size, as follows:

    • At the top right corner of the inbox message list pane, click on the small "box" (looks like a little window) to display a list of available columns.
    • Click on "Size" to add that column to the pane.
    • Click on the Size column title (the word "Size") to sort the messages by size.
    • Scroll to the bottom to see the largest messages.

    If you use Mac Mail, you can display the message size in the inbox list, as follows:

    • Click View -> Columns -> Size in the menu in Mac Mail.

    To turn the display of message sizes off again, select the same menu item again.

    You'll probably find that a handful of messages are responsible for most of your inbox size.
    If you want to keep them, create mail folders, and move these messages to the folders;
    otherwise, delete them. Then close and reopen your mail client, to compact your inbox.

    You can check your inbox size as follows:

    • Use secure shell client to connect to shell
    • Issue this unix command: ls -l /var/mail/yourusername

    For optimal performance, keep your inbox size under 150 MB. LPL Systems will send you an email reminder when your inbox size is > 300 MB.

  • Trim your Sent folder

    This will speed the sending of messages.
    The best practice is to create an IMAP mail folder called Sent.mmddyy and move old messages from your Sent folder to it.
    You can do this with your email client, or LPL Systems staff can do this for you. You can check your Sent folder size as follows:

    • Use secure shell client to connect to shell
    • Issue this unix command: ls -l mail/Sent

    For optimal performance, keep your Sent folder size under 200 MB.

  • Empty your Trash folder

    This will speed the deleting of messages.
    The easiest approach is to click File -> Empty Trash using your mail client.
    You can configure modern GUI mail clients to empty trash on exit.
    For example, in Thunderbird, click Tools->Account Settings -> Server Settings.

    For optimal performance, keep your Trash folder size under 50 MB.

How do I use email at LPL?

After you have obtained an LPL user account from LPL Systems, you may use LPL email in one of the following ways:

  • Set up and use an LPL email client on your desktop/laptop, as follows:
    < >Windows and Mac users can download and install Thunderbird, unless they prefer Outlook or Mac Mail.

    Sun and Linux users should find that Thunderbird is already installed on their system.

    Click here to learn how to set up your LPL email client.

    Solaris command-line users can use pine or mailx after ssh-ing to shell (no setup required).

    Login to LPL WebMail

For best performance, LPL Systems recommends that you set up and use an email client on your desktop/laptop. 
LPL WebMail is primarily intended for use when you do not have access to your own system.

Pages

Subscribe to RSS - Email and WebMail